Information collected by telephone or other person-to-person contact
To allow for the efficient administration of practical driving lessons and driving tests certain information relating to the pupil may be collected and processed by Gus Hilton Driving School (‘the school’). This can include, but is not limited to, the pupil’s full name, address, date of birth, telephone number, email address and driver number. The control and processing of this data is governed by the General Data Protection Regulation (GDPR).
The school will not pass the pupil’s details to any third party without the pupil’s consent (unless required to do so by law). The pupil consents to their details being passed to the school’s insurers in the event of an actual or potential claim and to allow the school to arrange motor vehicle cover where the pupil requests driving lessons to be taken in their own car.
Records of payments made by pupils are kept for 5 years beyond the last payment for HMRC purposes.
Any physical records of the pupil’s progress in lessons will be destroyed by shredding within one calendar month of the pupil passing their driving test unless the pupil has indicated that they wish to take up further training, such as motorway lessons or the Pass Plus programme.
Where a pupil’s telephone number is held on the school’s telephone system this number will be deleted within one calendar month of the pupil passing their driving test unless the pupil has indicated that they wish to take up further training, such as motorway lessons or the Pass Plus programme. They will at the same time be removed from the school’s WhatsApp group.
Email conversations between the school and the pupil will be deleted within one calendar month of the pupil passing their driving test unless the pupil has indicated that they wish to take up further training, such as motorway lessons or the Pass Plus programme. The pupil’s email address will not be held within the school’s email contacts list.
On passing of their practical driving test consent will be sought from the pupil for their photo to appear on the school’s Facebook page and website (www.gushiltondrivingschool.co.uk). This will appear with their first name only. The pupil may ask at any time for this to be removed.
Use of in-car dashcam
The School car is fitted with an in-car dashcam. This may be used as a training aid, to review and assess situations that occur during the lesson. The camera is forward facing and does not capture images within the car. The microphone will be muted and will not record audio from within the car.
Information collected through the website www.gushiltondrivingschool.co.uk
We receive, collect and store any information you enter on our website. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We collect your email address submitted through the contact form. This will be used to contact you for the purposes of arranging and managing driving lessons. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
The pupil has:
The right to be informed of any data held.
The right to access and view that data.
The right to rectify any data held.
The right to erase any data held.
The right to restrict processing of that data.
The right to data portability.
The right to object.
For further information on GDPR please go to the Information Commissioners Office (www.ico.org.uk)